Thursday, November 11, 2010

Now for the Positives - the Shifting Bouquets .........

And, there are a lot of bouquets (in no special order) to hand out ..................

Maddens Lawyers: at all times kept us well informed and acted promptly and efficiently during both the sale of Ziegler Parade and the purchase of the 'Castle".  Congrats to Heather for her prompt, professional and at all times friendly manner.

Wilson Real Estate: via Lucas Wilson made our sale and purchase very easy - and played a major part in getting a very good price for us on Ziegler.  They can probably improve on their internal communications a bit but this shortcoming had no overall affect on the transactions.

Rod Stephens Builder: a HUGE bouquet.  Rod, his contractors, sub-contractors and staff have all been BRILLIANTExcellent communications, quality product.  With continuing presence of builders on the site as they complete other houses, they are always happy to lend a hand if we find some little problem.  Shelley in the office - what can I say?  If you want someone with great communication and inter-personal skills, steal her away from Rod as soon as you can.

Currans Removalists, Allansford: were excellent.  Delivered boxes as soon as needed, kept us in the loop as S-Day approached.  They were running a little late on shifting morning, but kept in touch via phone to let us know what was happening.  Steve & Jason, who actually did the move were very pleasant, friendly and organised - I think they may have done that sort of thing before.

Rod Andrew, Electrician: was at all times helpful, with excellent work quality.  Didn't even blink or baulk at all the extra points and wiring we were asking for.

Rod Payne, Sound/TV Systems: a little concerned about this Rod (seems to have been a lot of Rods involved) at one stage but discovered he had been quite sick (it was funny dealing with him afterwards because he could barely speak due to an almost complete loss of voice).  Did the extra wiring, etc. for TV, sound system and the projector.

Andrea Bellman, House Cleaning: Andrea and colleague did a final clean-up at Ziegler before handover.  On time, efficient - what more can I say?

Austar: they went from potential brickbat to probably a neutral (rather than bouquet) status.  Had a lot of trouble initially getting them to schedule our installation, but they came through about a week after S-Day.  When things started to roll, they kept us well informed at every point and their installer did a quick and excellent job.

All of the above made our move that much more pleasant and endurable - we thank them for their approach, attention to detail and professionalism.

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